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Technical Support

We’re Here to Help

Troubleshooting for exams, learning platform, account access, and more.

Common Issues

  • Exam proctoring glitches – restart router, use Chrome or Edge, close other apps.
  • Missing CPD records – allow 48 hours for sync; contact cpd@cipag.us.
  • Forgotten password – use ‘reset password’ on login page.
  • Digital badge not issued – check spam folder; request resend from your member portal.

Submit a Ticket

Response within 24 hours (Mon–Fri).